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Privacy Policy

 

OUR COMMITMENT TO YOUR PRIVACY

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available via a link on our homepage and throughout the site.

EU-US/SWISS-US PRIVACY SHIELD FRAMEWORK

Kaizen Software complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Kaizen Software has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.

Kaizen Software is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Kaizen Software complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Kaizen Software is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission (FTC). In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

To learn more about the Privacy Shield program, and to view our certification, please visit Privacy Shield.

Individuals with inquiries regarding our Privacy Policy should first contact us at: privacy@kaizensoftware.com

If you are a resident of a European country participating in the Privacy Shield and you have not received a timely response to your concern, or we have not addressed your concern to your satisfaction, you may seek further assistance, at no cost to you, from JAMS, which is an independent dispute resolution body in the United States.

Under certain conditions, Privacy Shield provides the right to invoke binding arbitration when other dispute resolution procedures have not provided resolution. This is described in Annex I to the Privacy Shield.

THE INFORMATION WE COLLECT

This notice applies to all information collected or submitted on the www.vehicle-manager.com website. On some pages, you can contact us to ask a question or provide feedback. The types of personal information collected on these pages are:

  • Your name
  • Your Email Address
  • Your message to us

In addition, some pages on our site link to external websites to place an order for our software. These sites may collect information as needed to process your order such as:

  • Your credit card information
  • Your bank information
  • Your phone number

Kaizen Software Solutions may have limited access to only part of the information stored on these external sites. For example, we do not have access to your credit card number used to purchase a product through an external site, but we do have access to the name that was entered on the external site. This Privacy Policy applies only to the website at www.vehicle-manager.com. For external websites linked from www.vehicle-manager.com, we encourage you to review their Privacy Policy available on their website.

HOW WE USE THIS INFORMATION

We will never sell your email address or contact information gathered on this site. We will use your email address to reply to a question you have asked or to contact you when necessary (for example to provide you with a product license key that you have requested).

HOW TO CONTACT US

If you have any questions about this policy, please contact us via our Contact Form, or write to us at:

Kaizen Software Solutions, LLC
Attn: Privacy Officer
39962 Cedar Blvd, Suite 323
Newark, CA 94560-5326
 


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